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CRM Solutions

Customer Service = Customer Retention

The key to success in business is retaining your existing customers. On average it costs 20 times more to get a new customer than to keep an existing one.

The best customer relationships are based on communication on a personal level and the sharing of useful information. To do this successfully everyone in your organisation, whether in sales, customer service or management, must have access to up-to-date information about the customer: who has spoken to them or sent what information, what their current requirements and problems are, and so on.

A Range of CRM Solutions

4s Systems have been implementing CRM solutions for over eight years, and our in-house CRM expertise stretches back to 1989. We don’t just sell one product, we have a range of CRM products; systems that will grow and develop with your business. From off-the-shelf small business solutions to fully customisable client-server systems and e-CRM systems.

Whatever the scale of the solution, a 4s-implemented CRM system will have the following 4 key attributes.

Easy to Use
Intuitive interfaces allied with simple and swift access to information is the key to a successful CRM system.

Flexible
The individuals within your organisation like to work in different ways. Your CRM system should reflect their varying requirements

Configurable
Every business is unique – your CRM system has to be uniquely suited to your business.

Secure
The individuals within your organisation like to work in different ways. Your CRM system should reflect their varying requirements.

Why 4S?

  • Full service IT consultancy
  • 24/7 support
  • Retail POS specialists
  • Free consultation
  • We understand your business needs
Barracuda DLink
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